( Automated call QA & intelligence )
QA that hears
every call.
autoqc transcribes and scores 100% of your calls against your own criteria — then rolls the results up by agent, campaign, and source into intelligence you can act on.
No credit card · Credits never expire
- 100%
- of your calls scored
- 1¢
- per minute of audio
- 500
- free credits to start
- 0
- per-seat fees, ever
( Why this exists )
The sampling problem
You can't manage the 98% you never hear.
Manual QA reviews a handful of calls and hopes they're representative. The compliance miss, the script drift, the source sending junk — they're almost always in the calls nobody sampled.
Manual review coverage
2%
A reviewer samples a couple of calls per agent per week. Every other conversation goes unheard.
autoqc coverage
100%
Every call transcribed and scored against the same criteria — no sampling bias, no blind spots.
Manual QA
~2%
A reviewer samples a couple of calls per agent per week. Every other conversation goes unheard.
autoqc
100%
Every call is transcribed and scored against the same criteria — no sampling bias, no blind spots.
How it works
Recording in. Decision out.
A pipeline, not a project. Most teams are scoring real calls the same day they connect.
Ingest
Calls arrive from your dialer or tracking platform via API, webhooks, or bulk import — or drop in a CSV.
Score
Every call is transcribed and measured against your QC points — the criteria you define, weighted your way.
Understand
Scores roll up by agent, campaign, source, publisher, and buyer. Root-cause insights explain what moved.
Act
Governance policies watch the numbers, open actions and approvals, and keep a full audit trail.
The product
Your whole operation, on the record.
One dashboard over every scored call — coverage, quality, outcomes, and the places they're slipping. Live interface, fictional data — not a mockup reel.
1,284
+12.4%vs prev
86.2
+1.8vs prev
31
-9vs prev
23.7%
+0.9%vs prev
- Qualified sale38%
- Follow-up set27%
- Not qualified21%
- Compliance flag14%
Call review
Every call, readable in seconds
Open any call and see the transcript with QC evidence marked inline — what passed, what was missed, and exactly where it happened. Reviews that took twenty minutes of listening take one of reading.
- Transcript with inline pass / partial / missed evidence
- Your QC points, weighted your way
- Filter and search across every scored call
Thanks for calling — this is Devon on a recorded line. Who do I have the pleasure of speaking with?
Hi, this is Jordan. I got a letter about my coverage renewal.
Happy to help with that, Jordan. Before we start, can I confirm the property this relates to?
Sure — it’s the one on file. I mainly want to know why the price went up.
It’s gone up with the appliance rider that was added last term. Let me walk you through the line items.
· · ·
Greeting & recording noticePass
Identity verificationPass
Reason-for-increase explainedPartial
No retention alternatives offered
Required renewal disclosureMissed
Disclosure language not read
Professional tonePass
Entity intelligence
Quality, sliced the way you buy and sell
Scores roll up to the entities that run your business — campaigns, traffic sources, publishers, buyers, agents, teams. When quality moves, you see exactly where it moved.
- Rankings and trends per campaign, source, publisher, buyer
- Volume-aware — no rankings from three calls
- Drill from an entity straight to its calls
- 01
Auto Insurance — Inbound
Campaign412 calls91
+2.1
- 02
Northstar Media
Publisher268 calls88
+1.4
- 03
SearchDirect
Source351 calls84
-0.6
- 04
Home Warranty — West
Campaign197 calls79
-3.2
- 05
LeadBridge
Source143 calls71
-5.8
Governance
Policies that watch the numbers for you
Define the floor — disclosure rates, score thresholds, transfer rules. When a policy trips, autoqc opens an action, routes it for approval, and writes the whole decision to an audit trail.
- Policy engine over scores, rates, and volumes
- Approval inbox for human sign-off
- Permanent audit log of who did what, and why
Disclosure compliance floor
If required-disclosure pass rate < 90% over 50 calls for any source → open action
Policy triggered
09:41LeadBridge: disclosure pass rate 83% across last 50 calls
Action opened
09:41Pause recommendation routed to approval inbox
Approved by QA lead
10:07Source paused · agents notified · buyer report attached
Audit entry written
10:07Who, what, why, and evidence — permanently on record
Insights
The why, not just the what
When a metric moves, autoqc proposes root-cause candidates and flags anomalies — a score dip traced to one source, a dead-air spike tied to a script change — before it costs you a week of digging.
- Automated root-cause analysis on score movements
- Anomaly detection across metrics and entities
- Coaching cohorts drafted from the data
- Root cause
QA dip traced to one source
The 4.1-pt drop in week-over-week QA score concentrates in LeadBridge traffic — driven by missed renewal disclosures, not agent behavior.
- Anomaly
Anomaly: dead-air spike
Average dead air on Home Warranty — West rose 3.4× on Tuesday. Correlates with the new script rollout.
- Recommendation
Coaching cohort identified
6 agents fall below the objection-handling threshold with enough call volume to rank. Coaching queue drafted.
Built in
Everything around the score.
No add-on tiers, no feature gates — every account gets the full toolkit. Go on — drag them, click one to see what it does.
An honest game
Think you can QA?
Three call moments, one criterion each. Call Pass or Miss against the clock — then see what the machine did with the same three.
All calls fictional · No leaderboard · One quiet lesson
You'll hear three moments the way autoqc does — as evidence against a criterion. Quick eyes beat good intentions.
Who it's for
Built for operations that live on calls.
Pricing
One credit. One minute.
That's the whole model. No subscriptions, no seats, no feature gates. A credit buys a minute of call analysis, volume brings the rate down, and every new account starts with 500 free credits.
Starter
$0.01/credit$25
2,500 credits · ~41 hours of calls
Try autoqc on real production calls.
Growth
$0.008/credit$100
12,500 credits · ~208 hours of calls
The best value for most teams.
Bulk
$0.0067/credit$200
30,000 credits · ~500 hours of calls
High-volume operations.
Start with 500 free credits — enough to score about 8 hours of real calls. No card required.
Common questions.
( Answered )
( Start with your next call )
Put every call on the record.
- New accounts
- Start free — 500 credits
- See it first
- Score a call in the live demo
- Talk to us
- [email protected]
- How it starts
- Connect your calls → scored the same day