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( Changelog )

What shipped

Platform releases, in order. The short version: scoring came first, then the intelligence around it.

  1. Release

    Detection modules, native billing & platform hardening

    • Configurable detection modules: Agent Scoring, Coached-Call Detection, and Multilingual scoring (EN/ES/FR/DE/PT)
    • Fully native billing — inline card management, credit ledger, auto-recharge with per-transaction receipts, billing history with date filters
    • Bulk operations suite: imports, reprocessing, sampling, duplicate detection, and a credit calculator
    • Security hardening across the API surface, transactional credit accounting, and performance indexes for large call volumes
  2. Release

    Entity intelligence, governance & insights

    • Entity rollups: QA scores by campaign, source, publisher, buyer, agent, team, and affiliate
    • Governance engine: policies over scores and rates, actions with approval workflows, and a full audit trail
    • Insights: automated root-cause candidates and anomaly detection on score movements
    • Campaign analytics, goals, and expanded alerting
  3. Release

    Multi-environment platform update

    • Multi-environment support across development, staging, and production
    • Expanded reports: builder, templates, saved reports, and scheduled delivery
    • Team management with roles and invite flows
  4. Foundation

    Platform rebuild

    • Full migration to a TypeScript stack — Next.js frontend, Express backend
    • Rebuilt dashboard with customizable layout, comparison mode, and refreshed design system
    • JWT auth with sliding refresh, reCAPTCHA Enterprise on public endpoints